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Pull the Other One, Customers Say

CLAYTON, Mo. (CN) - Rothman Furniture Stores used a bait and switch sales promotion and didn't deliver on its promises, a class action claims in St. Louis County Court.

Named plaintiffs Brenton and Vernita Jones say they bought more than $1,200 worth of furniture from Rothman during the promotion in May 2009. A Rothman radio commercial stated that customers who bought $600 worth of furniture would get $600 in free gasoline and customers who spent $600 more would also get $600 in free groceries, according the complaint.

The Joneses say they requested the free gas and groceries and had to fill out paperwork to enroll in the program. They say the program required them to submit monthly gas and grocery receipts for more than $100, after which they would receive two $25 debit cards each month for 24 months. But even after complying with the terms of the program, the Joneses say they have received debit cards with a total value of only $70.

The class seeks punitive damages for violations of the Missouri Merchandising Practices Act. It is represented by David Butsch with Butsch Simeri & Fields.

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