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Privacy Policy

This policy describes how Courthouse News Service (“Courthouse News”) collects, uses, discloses, and safeguards personal information in various contexts, both online and offline, including when you access or use our websites, or any other services that link to this privacy policy, or communicate with us. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.  You can jump to particular topics by going to the headings below:

Types Of Information We Collect

Use And Processing Of Information

Disclosure Of Information

Your Choices

How We Protect Personal Information

Other Important Information

Additional Information for California Residents

Contact Information

Types Of Information We Collect

The following provides examples of the type of information that we collect from you and how we use that information. 

ContextTypes of DataPrimary Purpose for Collection
and Use of Data
CasePortal RegistrationWe collect your name, phone number (optional), profile photo (optional), and contact information when you register as an authorized user of CasePortal. We also collect information relating to the actions that you perform while logged into your account.We have a legitimate interest in providing account-related functionalities to our users.
Browsing Activity and Website UsageWhen you visit our websites, we collect certain information about how you use and navigate our websites, such as which links you click on, which pages or content you view, and other similar information or statistics. We also collect technical information about your device, operating systems, and web browser type.We have a legitimate interest in making our websites operate efficiently.
Subscriber InformationWe collect the name and contact information of our subscribers and their employees with whom we may interact. We also collect billing information.We use this information to perform our contract with you to provide you with the products and/or services you request. We have a legitimate interest in contacting our subscribers and communicating with them concerning normal business administration such as subscription services and billing.
Correspondence with Customer ServiceIf you contact our customer service team, such as by email or phone, we generally collect your name, contact information, and any other information you choose to provide.We have a legitimate interest in managing customer relations with respect to any requests for information or complaints that we receive. We also have a legitimate interest in responding to inquiries related to support, employment opportunities, and other requests.
Cookies and first party trackingWe may use cookies and similar technologies. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed.We have a legitimate interest in making our websites operate efficiently.
Cookies and Third-Party TrackingWe participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites.We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics. Where required by law, we will obtain your consent for the deployment of cookies on our websites.
Demographic InformationWe collect personal information, such as your location.We have a legitimate interest in understanding our users.
Feedback/SupportIf you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.We have a legitimate interest in receiving, and acting upon, your feedback or issues.
Mobile DevicesWe collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.
Newsletters and CommunicationsWhen you subscribe to our newsletter or sign up to receive special alters, we collect your email address. We may also collect certain information about how you interact with the emails and promotional messages we send you.We share information with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our reporting, as well as understanding how users interact with our communications.
SurveysWhen you participate in a survey we collect information that you provide through the survey.  If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.We have a legitimate interest in understanding your opinions, and collecting information relevant to our organization.
Web logsWe collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.We have a legitimate interest in monitoring our networks and the visitors to our websites.  Among other things, it helps us understand which of our services is the most popular.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.  

Use And Processing Of Information

In addition to the purposes and uses described above, we use information in the following ways:

  • To identify you when you visit our website.
  • To provide products and services.
  • To improve our services and product offerings.
  • To streamline the subscription process.
  • To conduct research and analytics, including improving our services and product offerings.
  • To respond to inquiries related to support, employment opportunities, or other requests.
  • To send marketing and promotional materials, including information relating to our products and services.
  • To detect security incidents, and to investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.
  • To comply with legal obligations, to establish or exercise our rights, and to defend against a legal claim.
  • To provide and maintain the functionality of our website, including identifying and repairing errors or problems.
  • For internal administrative purposes, as well as to manage our relationships.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.  Our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

Disclosure Of Information

In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

  • Acquisitions. If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
  • Other Disclosures With Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
  • Compliance with Law or Other Legal Process. We may share personal information with third parties in response to subpoenas, warrants, court orders, or other requests from legal or regulatory authorities; in connection with any legal process; or to comply with relevant legal, regulatory or treaty obligations. We may also share your personal information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies. 
  • Public Forums. Some of our websites may provide the opportunity to post comments in a public forum.  If you decide to submit information on these pages, that information may be publically available.
  • Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, provide technical support, process payments, and assist in the fulfillment of services.

Your Choices

Pursuant to applicable data protection law, you can make the following choices regarding your personal information:

  • Access to Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you, in a structured, common and machine-readable format. Note that California residents may be entitled to ask us for a notice describing the personal information (if any) we share with third parties or affiliates for direct marketing. 
  • Changes to Your Personal Information. We rely on you to update and correct your personal information. Our websites allow you to modify your account profile.  If our websites do not permit you to update or correct certain information contact us at the address described below in order to request that your information be modified. Note that we may keep historical information in our backup files as permitted by law.
  • Deletion of Your Personal Information. Typically we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
  • Objection to Certain Processing.   You may object to our use of your personal information by contacting us at the address described below. For example, California residents may be entitled  to object, or opt-out, of having their information sold to third parties.  It may be considered a “sale” of personal information under California law when we and our advertising partners collect certain information, including cookies and similar information stored on your browsers, advertising identifiers on your mobile devices, and/or the IP address of your devices when you visit our websites. We and our partners use that information to deliver online advertisements to you on your devices and tailor those ads to your interests.  If you are a California resident and would like to opt-out of being tracked by these third parties please click the “Do Not Sell My Personal Information” link at the bottom of our website. Please note that your use of our websites may still be tracked by Courthouse News and/or our service providers. We do not knowingly sell the personal information of consumers under 16 years of age.
  • Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
  • Revocation Of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.
  • SMS/Text Messages.  If you have opted-in to receive text message alerts from us you can opt-out of receiving future text messages by following the “STOP” instructions in the message or by updating your subscription settings in CasePortal.

Please address requests and questions about your rights to [email protected], or call us at (909) 483-6165.

Note that, as required by law, we will require you to prove your identity.  We may conduct an identity verification by phone call or email. Depending on your request, we will ask for information such as your name, phone number, email address, and/or billing address. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

If you are a California resident, you may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must (1) provide that authorized agent written, signed, and notarized permission to submit such request, and (2) verify your own identity with us.

In some cases, we may limit or deny your requests to access, modify, or delete your information, or to revoke consent or object. This may occur because the law permits or requires us to do so, or if we are unable to adequately verify your identity.

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Authorized User Accounts

If your organization subscribes to a CNS service and you are an authorized user you will be required to create an account to access those services.  When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of your password or account, at [email protected].

Other Important Information.

The following additional information relates to our privacy practices:

  • Transmission Of Information To Other Countries. Your information may be processed in a foreign country where privacy laws may be less stringent than the laws in your country.  In order to provide adequate protection for the transfer of your personal information, we rely on the EU Standard Contractual Clauses to facilitate the lawful transfer of content that contains personal information from the European Economic Arena (“EEA”), including the United Kingdom, to outside of the EEA, including the United States, where necessary and as required.  By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.  If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us at the address below. 
  • Third Party Applications/Websites.  Our websites may include links to websites or applications that are owned or operated by third parties. Please note that any personal information that you provide to such third parties will be governed by their privacy policies, and we have no control over or responsibility for their privacy practices. We encourage you to review the privacy policies of any third-party website or application for details about what information is collected and how it is used and/or shared prior to providing any personal information.  
  • Changes To This Privacy Policy. We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. We will note the effective date of the latest version at the end of the Privacy Policy. 

Additional Information for California Residents

California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether certain categories of information are “sold” or transferred for an organization’s “business purpose” as those terms are defined under California law. You can find a list of the categories of information that we share here. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the "Contact Information" section below.  We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy. 

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices please contact us at [email protected].  We will attempt to respond to your requests and to provide you with additional privacy-related information.

If you are not satisfied with our response, and are in the European Economic Area, you may have a right to lodge a complaint with your local supervisory authority.

Last Updated: April 1, 2022

Effective Date: March 23, 2020

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