CLAYTON, Mo. (CN) – Auto Tire Car Care Centers charge customers a hidden shop fee, a class action claims in St. Louis County Court. The fee is not included when customers are quoted prices for services, requires the customer to pay more for the service than promised, is revealed to the customer after Auto Tire has possession of the vehicle, and is not tailored to the cost of supplies, the complaint states.
Named plaintiff John McCall said the fee is a predetermined amount that Auto Tire requires customers to pay for common services.
The class consists of all Auto Tire customers who paid the fee. The class seeks and an injunction against deceptive trade. It is represented by John Campbell of St. Louis.