That Wasn’t the Deal, Biz Tells Sage Software

LOS ANGELES (CN) – Sage Software sold software to a business for 50 computers, and when the investment firm bought new computers, Sage refused to give it the “activation code,” but insisted it upgrade to a newer version, the business claims in a class action in Superior Court.




     Israel Investment says it bought ACT! software from Sage in 2006, to install on 50 computers. ACT! is a contact and customer relationship management program.
     Israel says it upgraded its computers in 2009 and needed an activation code from Sage to download ACT! onto the new computers.
     But Israel says Sage “refused to issue the needed activation code,” saying the software “is old and unsupported,” in an effort to force Israel to spend “tens of thousands of dollars” on an upgrade.
     Israel says its license to use ACT! had no notice of an expiration date.
     Israel says it never would have purchased the program at the price it did, or bought it at all, had it known it would become useless after 3 years.
     Israel alleges false advertising, unfair competition and violation of consumer law. It seeks restitution, disgorgement and injunction.
     It is represented by Michael Louis Kelly with Kirtland & Packard of El Segundo.

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