LAS VEGAS (CN) – A Canadian tech firm lies to customers while infringing on patented technology that allows gamblers to exceed daily withdrawal limits at ATMs, a U.S. rival claims in court.
Plaintiff Global Cash Access describes itself as a “leading provider of gaming products and cash-access services to entertainment and gaming establishments” around the globe, in its May 1 federal lawsuit.
Among the cash-access services Las Vegas-based Global Cash Access says it provides primarily to casinos are ATMs and point-of-sale devices that use the company’s “pioneering 3-in-1 Rollover technology.”
It claims the technology “has become a valuable asset of Global Cash Access and has contributed to GCA’s goodwill and positive industry reputation.”
Global Cash says the technology provides ways for account holders to withdraw money or pay for goods and services after reaching their daily ATM withdrawal limits, by initiating a second transaction through a point-of-sale network.
If the first transaction is declined, Global Cash says, the ATM or point-of-sale device asks if the account holder wants to use a second type of transaction to complete the withdrawal or sale.
Global Cash claims that defendants NRT Technology and NRT Technologies violate the patent with four devices: QuickJack Classic, QuickJack 2, QuickJack88, QuickJack v4, and possibly others.
QuickJacks are ticket-redemption kiosks that work with PLUS and CIRRUS networks to provide ATM capabilities, according the NRT Tech website.
Canada-based NRT Technology imports the devices into the United States, and Las Vegas-based NRT Technologies provides customer support for them, Global Cash says.
To assuage concerns of possible patent infringement when installing the QuickJack devices, Global Cash says, NRT uses “false, misleading and deceptive actions directed at purchasers of cash access services and products.”
Sometime around November 2014, Global Cash says, NRT “began engaging in a campaign disseminating false information targeting and impugning the nature and characteristics” of Global Cash’s patented technology.
Global Cash claims that NRT tells customers that the Global Cash patent is “invalid,” will expire in 2015 or 2016 and soon will be “obsolete.”
NRT also claims that its devices require a second card swipe of the account holder’s card, which ensures that they do not infringe upon the patent, Global Cash claims.
It claims that NRT’s “false advertising statements” divert customers from Global Cash and “are causing irreparable harm” through lost sales and damage to its reputation and goodwill.
Global Cash seeks an injunction and statutory, compensatory and punitive damages for patent infringement, unfair competition, deceptive trade and intentional interference with prospective economic advantage.
It is represented by F. Christopher Austin with Weide and Miller, who was not immediately available for comment Wednesday.
Officials for NRT Technology also were unavailable.
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