SAN FRANCISCO (CN) – A federal class action claims Intel is capitalizing on customers’ willingness to pay for extra laptop battery life by “designing a program to inflate battery life measurements for laptops with Intel processors.” The class claims Intel designed its MobileMark 2007 software to tell customers their computers have more battery life than they actually do “under reasonable, real-life conditions.”
Lead plaintiff Esmeralda Mendez says the batteries on her two laptops each lasted less than an hour, though Intel’s MobileMark 2007 software measured the batteries’ life at almost three hours. Had she known this, she says, “she would not have purchased her laptops with Intel processors and she would not have paid as much as she paid.”
MobileMark 2007 allegedly measures battery life under unrealistic circumstances, with the screen dimmed to 20 percent capacity, the wireless card turned off or with the processor only running at 7.5 percent capacity.
“Our position on this case is quite simple,” said Intel spokesperson Chuck Mulloy. “The plaintiffs are wrong and we plan to conduct a vigorous defense. It is worth noting that the lawyers in this case have previously filed a class action case against Intel. Intel prevailed in that case and it currently being appealed.”
The class demands restitution for unjust enrichment and unfair competition. They are represented by Eric Gibbs with Girard Gibbs and Austin Tighe with Feazell and Tighe of Austin, Texas.