Updates to our Terms of Use

We are updating our Terms of Use. Please carefully review the updated Terms before proceeding to our website.

Tuesday, June 25, 2024 | Back issues
Courthouse News Service Courthouse News Service

Sony Software Update Crashes PS3, Class Says

SAN FRANCISCO (CN) - Thousands of Sony PlayStation 3 owners say they downloaded a mandatory software update that irreparably damaged their machines, causing the consoles to freeze and the controllers to stop working. In a federal class action against Sony Computer Entertainment America, disgruntled gamers say their PS3s crashed after they installed Firmware 3.0, which Sony claimed would add "a number of great new features" and "changes that improve navigation on (their) PS3."

Sony allegedly released another software update several months later that not only failed to cure the problem, but also caused users' Blu-ray drives to malfunction.

Lead plaintiff John Kennedy says Sony told him it would cost an extra $150 to repair his damaged console after he downloaded the software updates.

Class members demand declaratory relief, compensation and restitution for breach of implied warranty, negligence and unjust enrichment.

They are represented by David Parisi with Parisi & Havens in Sherman Oaks, Calif.

Follow @MariaDinzeo
Categories / Uncategorized

Subscribe to Closing Arguments

Sign up for new weekly newsletter Closing Arguments to get the latest about ongoing trials, major litigation and hot cases and rulings in courthouses around the U.S. and the world.