HONOLULU (CN) – A woman who took her dog to Petco for grooming claims in court that the store cut off part of its ear and tried to “glue, or sew” it back on, without telling her.
Two women sued Petco Animal Supplies Stores in state court. The second woman claims Petco cut off part of her pet’s tail.
Gladys Kapuwai says she took her dog, Dodo, to Petco in July 2011.
“In the process of grooming or styling Kapuwai’s pet, defendant negligently injured the pet and cut off the portion of the pet’s ear,” the complaint states.
“In an effort to conceal and to cover up defendant’s negligence, defendant attempted to reattach, glue, or sew said ear back on, concealed the matter, and failed to disclose said matter to Kapuwai.”
Estelle Green says she took her pet, Hope, to Petco in 2011.
Green claims: “As a result of the negligence of Petco, Estelle Green’s pet suffered numerous injuries, including cut eye lashes, whiskers and bleeding toes, the tip of Hope’s tail was cut off and bleeding, and the pet was returned in a filthy condition.”
The 4-page complaint contained few other details.
The plaintiffs’ attorney, Michael Jay Green, told Courthouse News in an interview that his clients noticed their pets’ injuries immediately but Petco “refused to do anything for them.”
Green said that when Kapuwai’s dog’s ear fell off, she was afraid it was because of an infection. It wasn’t until she picked up the piece of the ear and took it and her dog to “a hospital” that it was put under a microscope and determined to have been attached with a SuperGlue-type glue.
“The part of the ear that fell off died, so it couldn’t be reattached,” Green said.
Green said that the court filing made the local news, and a third woman has called him with similar allegations about the same Petco outlet.
Green said he has reason to believe it involves the same worker.
The third women, who said she is not interested in suing Petco, claims she took her dog there to be groomed shortly after the store opened. She says she told the staff to “avoid doing anything around the dog’s testicles, because it was on medication for an infection and the dog had a rash in its testicular area because of the infection. When she got her dog back, the staff had shaved the heck out of its testicles, and they were bleeding.”
Kapuwai and Green seek punitive damages for negligence, breach of duty and unfair and deceptive practices.