SANTA ANA, Calif. (CN) – Mercedes-Benz cheats customers by refusing to back up its warranty on a “keyless entry system,” a class action claims in Superior Court. The class claims the $230 remote control device fails prematurely, and Mercedes makes a ludicrous claim of “improper use,” saying “pressing the remote button with the tip of the thumb” is the “proper use,” but using “the flat part of the palm side of the distal phalanx of the thumb” is improper.
The class wants compensatory and punitive damages for deceptive trade, false advertising, negligent misrepresentation, breach of contract, and violations of consumer laws. It is represented by Kenneth Worth of Tustin. Also sued is DaimlerChrysler Financial Services Americas.