WASHINGTON (AP) — Mark Zuckerberg's social network in Washington is shrinking. Bipartisan hostility against Facebook has been building for months, fueled by a series of privacy scandals, the site's role in Russian meddling in the 2016 presidential campaign and accusations that Facebook crushes competitors.
Now, with the 2020 elections approaching, Democrats especially are homing in on the conduct of the social media giant and its refusal to fact-check political ads and remove false ones.
"When you're the No. 1 monopoly, people are going to come after you," said John Feehery, a veteran Republican communications strategist. The challenge for Democrats, as he sees it: "They're facing a base that is very angry and restive, so they have to be much more aggressive in taking on corporations."
Zuckerberg enjoyed a cozy relationship with the Obama administration. But in the face of growing public outrage, the co-founder of the company born under the motto "Move fast and break things" is learning the art of smoothing over and piecing back together.
His new strategy: a personal blitz featuring serial private meetings in Washington with key lawmakers of both parties and President Trump; small, off-the-record dinners at his California home with right-wing journalists and opinion makers; and the occasional public address or TV interview.
He's become lobbyist-in-chief for a tech giant that has about 60 people officially playing that role. The company spent an estimated $12.6 million on federal lobbying last year.
The political ad issue hits close to home for Democrats. Facebook, as well as Twitter and Google, refused in September to remove a misleading video ad from Trump's reelection campaign that targeted top-tier Democratic candidate Joe Biden. Sen. Elizabeth Warren, another top Democratic contender, hit back by running her own ad and making it personal by intentionally and falsely claiming that Zuckerberg had endorsed Trump for 2020.
Warren, who has called for breaking up Facebook and other tech giants, acknowledged the ad's deliberate falsity to make her point.
Then came Zuckerberg's October speech at Georgetown University, in which he said free expression was the reason for Facebook's refusal to take down content it deems newsworthy, even if the material is false and/or violates company standards. The next week, during prickly questioning by Democratic lawmakers at a televised House hearing, Zuckerberg dug in on not fact-checking politicians’ speech, hate speech and incitements to violence.
"This really is not about money," Zuckerberg said. "It is important that people can see for themselves what politicians are saying."
Facebook says political advertising accounts for less than half of 1% of its revenue.
During the lambasting from Democrats, Rep. Joyce Beatty of Ohio, the vice chair of the Congressional Black Caucus, focused on Facebook's track record on civil rights and diversity. She told Zuckerberg that he had "ruined the lives of many people, discriminated against them."
As part of a legal settlement with civil rights groups, Facebook changed its ad-targeting systems this year to prevent discrimination in housing, credit and employment ads. It had allowed such ads to be targeted to people based on age, sex or race, which is illegal.
At some points, friendlier Republican members of the House Financial Services Committee asked Zuckerberg how he was holding up through the six-hour hearing. "I'm doing OK," replied the 35-year-old co-founder, chairman and CEO. He's one of the world's richest men, with a net worth estimated at $71 billion.
Summing up, Rep. Maxine Waters, the California Democrat who leads the committee, told Zuckerberg: "You have opened up a discussion about whether Facebook should be broken up."
A mandated breakup would be the worst-case scenario for Facebook and other big tech companies. Facebook says splitting up large tech corporations would make the election system more vulnerable to interference because the companies would not be able to work together to prevent it.
For Zuckerberg and Democrats, "it may be a nasty divorce," said James Thurber, a professor of government at American University who founded its Center for Congressional and Presidential Studies. "He clearly has taken a stand that's really quite unpopular."
Thurber called Zuckerberg's backstage celebrity approach to lobbying efforts "very dangerous." ''You've got to be very careful about that, if you think you can do it yourself," he said.
Rep. David Cicilline, a senior House Democrat who leads the Judiciary Committee's investigation of the market dominance of big tech companies, is working on legislation that may target the profits made by Facebook from political ads it knows are false. The measure likely would also apply to social media rivals Twitter and Google.
On Thursday, Twitter made the unexpected announcement that it will ban all political advertising from its service.
"This is a good first step," Cicilline tweeted. "Your move, Google/Facebook."
Zuckerberg's quick riposte, during Facebook's quarterly conference call on earnings, was to reaffirm the company's commitment to free speech, including for politicians.
It's a sharp reversal of fortune for Facebook from the days of the Obama administration, when the company was hailed as an exemplar of innovation and an engine of economic growth. Campaign money flowed to Democrats from big tech companies.
At an employees’ town hall at Facebook's Silicon Valley headquarters in April 2011, President Barack Obama said: "My name is Barack Obama and I'm the guy that got Mark to wear a jacket and tie."
As they removed jackets and ties in unison and rolled up their shirt sleeves, Obama enthused, "Being here at Facebook is so exciting for me. You guys are at the cutting edge of what's happening."
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