Lead plaintiff Shahriar Jabbari sued the bank in May, claiming it encouraged employees to use fraudulent and deceptive tactics to persuade customers to open fee-generating accounts by misrepresenting them or not informing them at all.
Wells Fargo called the tricks “solutions” and set “unrealistic sales quotas” for its employees, inducing them to add hidden fees and open unwanted second accounts for customers, Jabbari claimed.
U.S. District Judge Vince Chhabria on Wednesday found that Jabbari and other customers agreed to broad arbitration provisions when they opened their accounts.
“These provisions clearly assign arbitrability determinations to the arbitrator,” Chhabria wrote in the 3-page ruling.
The judge found the arbitration provisions in Wells Fargo customer agreements were extremely broad, covering all issues relating to customer bank accounts.
“The misuse of information and funds associated with their accounts may ‘relate’ to the legitimate accounts, so Wells Fargo’s assertion of arbitrability is not wholly groundless,” Chhabria said.
He granted Wells Fargo’s motion to compel arbitration and dismissed the complaint.
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