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Deaf Customers Are|Left Out by Telcoms

WASHINGTON (CN) - Telecommunications companies will have another year to comply with mandatory minimum standards for enabling customers with hearing and speech disabilities to use video and Internet services.

The Consumer and Governmental Affairs Bureau of the Federal Communications Commission has determined that it is "technologically infeasible" to provide the services at this time.

The minimum standards that will not be enforced until later, are: One-line voice carry over; voice carry over-to-teletypewriter; voice carry over-to-voice carry over; one-line hearing carry over; hearing carry over-to-teletypewriter; hearing carry over-to-hearing carry over; call release; pay-per-call (900) calls; types of calls; equal access to interexchange carriers; and speech-to-speech.

Click on the document icon for this and other new regulations.

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