SEATTLE (CN) – A federal class action claims that a leather cover Amazon.com sells to protect its Kindle electronic reader actually damages the machine, and Amazon refuses to honor its warranty. The class claims the $30 Kindle cover has caused more than $5 million in damages.
The class claims the leather cover cracks the Kindles.
Lead plaintiff Matthew Geise says that 4 months after he bought the Kindle and spent $30 extra on the cover, the Kindle cracked where the Kindle Cover clips onto it. The complaint says Amazon refused to honor its warranty, telling him he must have “opened the Kindle backwards.”
Amazon said it would cost $200 to repair the cracks, Geise says.
He says numerous customers have complained about the cover on Internet review sites, including one claim on Amazon.com stating, “This is garbage. The hinge caused a crack on the left side of my kindle, and Amazon has been horrible about helping with this issue. I am sorry, but if an accessory is purchased to PROTECT the product, the company should certainly be liable if it is the cause of the damage.”
The class is represented by Beth Terrell with Terrell Marshall & Daudt.
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