FRESNO, Calif. (CN) — An indignant customer claims in a class action that DirecTV illegally took $666 from his bank account after he canceled its service.
Mark Bieber says DirecTV debited his bank account without the consent required by the Electronic Funds Transfer Act. He sued the company on July 17 in Federal court.
Bieber says his wife signed up with DirecTV in February, but within a month asked it to cancel the service and come pick up its equipment.
But rather than do that, he says, “Defendant instead withdrew six hundred and sixty six dollars and eighty three cents ($666.83) from plaintiff’s account without his permission.”
Bieber claims that DirecTV has a history of doing this.
DirecTV says on its website that a 2014 survey ranked it as No. 1 in customer satisfaction among all cable and satellite providers.
The Courthouse News database lists 322 lawsuits against DirecTV since January 2014, of which 75 were class actions.
Bieber seeks class certification and statutory damages of $1,000 per class member, plus attorney fees and costs.
He is represented by Todd Friedman in Beverly Hills.
Attempts to contact DirecTV for comment were unsuccessful, despite 10 phones calls to customer service numbers and the company’s office of general counsel.
- Rehab Center Suffers a Password Nightmare
- Killed for a Seatbelt|Violation, Family Says