ST. LOUIS – Expedia.com used bait-and-switch to lure consumers into booking hotels through its Web site, a class-action complaint claims in Federal Court. It also claims that Expedia was administratively dissolved by the State of Missouri on Aug. 29, 2006, but continues to do business in the state – criminally.
Named plaintiff Tom Burcham says he booked a room at the Hampton Inn in Cape Girardeau, Mo., through Expedia because its Web site promised that the hotel had a conference room, indoor and outdoor swimming pools, a restaurant and a bar and lounge. In reality, the hotel had none of these.
The class includes all Missourians who booked a room at the Hampton Inn in Cape Girardeau through Expedia. The class seeks more than $5 million in damages and is represented by Tom Burcham of Farmington, Mo.