Best Buy Promise Is Bogus, Customers Say

MANHATTAN (CN) - Best Buy fails to deliver on its "price match guarantee," to match any local competitor's prices and refund the difference plus 10% if a Best Buy customer has already bought the item, a class-action complaint claims in Federal Court. Lead plaintiff Thomas Jermyn claims Best Buy refused to match an $860 price for a Nikon camera he paid Best Buy $1,200 for, and charged him $180 to return it.

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