DETROIT (CN) – Best Buy defrauds customers and breaches contract and warranties by demanding that customers repay rebates and discounts when they return defective products for replacement, a class action claims in Federal Court.
Plaintiffs seek “declaratory relief declaring that payment of rebates as a condition precedent to honoring the comparable replacement product portion or original purchase price voucher of the performance service plans offered by defendants is a deceptive practice and is null and void retroactively, at present and for future purchasers.”
Plaintiffs allege unjust enrichment, silent fraud, breach of contract, breach of warranty, and consumer fraud. They seek disgorgement of unjust profits, specific performance, refunds, and costs.
They are represented by Michelle Vocht with Roy, Shecter & Vocht of Bloomfield Hills.